Terms & Conditions

Effective Date: 12/1/2023

Welcome to Brand Optimise. By accessing or using our website and digital marketing services, you agree to the following Terms & Conditions. These terms are designed to ensure transparency, protect both parties, and create a smooth working relationship.

Use of Services

Our services are designed to help businesses grow online. You agree to use our website and services only for lawful purposes and not for any activity that may harm our operations or reputation.

Client Responsibilities

To achieve the best results, clients are expected to provide accurate information, timely feedback, and necessary approvals. Delays in communication or incomplete information may affect project timelines.

Payments

• All fees are agreed upon before project initiation.
• Payments are considered final and non-refundable once the agreed-upon work has been delivered as promised.
• If any part of the project is incomplete or not aligned with the agreed scope, Brand Optimise will work with you to resolve it before closing the project.
• Invoices must be paid on time; delayed payments may result in paused or suspended services until cleared.

Intellectual Property

All strategies, campaigns, and deliverables provided by Brand Optimise remain our intellectual property until full payment has been received. Upon settlement, ownership of final deliverables will be transferred to the client in writing.

Limitation of Liability

While we strive to deliver exceptional results, Brand Optimise cannot guarantee specific outcomes (such as exact sales figures or rankings) as they depend on external factors. We are not liable for indirect, incidental, or consequential damages. All services are provided “as is.”

Modifications

We may update these Terms & Conditions from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page with a revised effective date. Continued use of our services means acceptance of the latest version.

Contact Us

If you have questions about these Terms & Conditions or wish to discuss them before starting a project, please contact us at: [email protected]